Frequently Asked Questions
Quickly find out if we’ve already addressed your query
What should I do if my order has not started? +
If you’re facing a problem with your order, ensure the username is correct and unchanged, allow 24 hours for delivery, and keep the account public. If the issue remains, please contact our customer care team.
Why is my follower count going low? +
If you face drops within the first 30 days of your purchase, we will happily refill your followers with the Socialbuddy Refill Guarantee. Our systems monitor accounts and restore eligible drops automatically.
Can I change or remove the order? +
Once you have placed an order, we immediately start processing it. Due to the rapid speed of delivery, we are unable to undo the delivery.
How often do you refill the service? +
Once your order is complete, our systems monitor your account every 12 to 16 hours. When an eligible drop is detected, we start refilling the service you have lost.
Will you keep my information private? +
Absolutely. Your information is kept confidential, and nothing is required except your username. No password is required.
Will you offer verified Service? +
Yes, we give verified service. Official requirements include eight articles on your business website or blog, a verification fee, and a review time of up to eight weeks.
When will you process my order? +
You will start receiving service within a short period of time, usually two to three hours after completing your order.
Do you have any refund policy? +
Customer satisfaction is our first priority. If you are not satisfied and did not receive what you expected, please contact us and review our refund policy.
Do you offer any special services plans for businesses? +
Yes, we offer special services for businesses, including targeted niche-based services that can engage with your posts.
Can I order multiple packages at the same time? +
Yes. You can choose multiple packages according to your requirements and place another order whenever you need more services.
Why should I choose SocialBuddy and not any other service provider? +
SocialBuddy follows platform rules and policies, delivers orders promptly, and provides customer support whenever a problem needs a permanent solution.
Can I get a specific gender-based service? +
Yes, SocialBuddy can provide gender-based service through a custom order. Prices for these services are shown on the relevant page.
Can there be a drop-in service? +
If you notice an unexpected decrease, contact our 24/7 customer support and we will help immediately.
Will I be popular on social media? +
Our services increase the likelihood of your profile becoming more visible, although results also depend on other factors and your own efforts.
When I place an order, am I paying a one-time or a monthly fee? +
All service packages are a one-time fee. No recurring charges will be applied to your account.
What should I do after I place my order? +
You do not need to do anything after placing your order. Keep your profile public and wait for the service to arrive.
If any problem or issue arises, whom should I get in touch with? +
We provide live 24/7 customer support. Contact us whenever you encounter an issue or difficulty.
Will I need to give you my password? +
No. We will never ask for your password, and we encourage you never to give personal information to any third party.
Why should my account be set to public? +
Our system must be able to access your public profile in order to deliver the selected service.
How can I reach you? +
Use the live chat feature or send your message through our contact page.
What is the quality of your service? +
We provide high-quality, veritable service using a distinctive marketing method designed to offer excellent value without compromising quality.